1. Introduction
BubbleWatch ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Please read this policy carefully. By using BubbleWatch, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, name, and profile picture when you create an account (via Clerk authentication)
- Payment Information: Payment details are processed securely by Stripe; we do not store your full credit card number
- Alert Preferences: Your configured alert thresholds and notification settings
- Communications: Information you provide when contacting support
2.2 Information Collected Automatically
- Usage Data: Pages visited, features used, and interaction patterns
- Device Information: Browser type, operating system, and device identifiers
- Log Data: IP address, access times, and referring URLs
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send billing-related communications
- Send alert notifications based on your configured thresholds
- Respond to your comments, questions, and support requests
- Monitor and analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues or fraud
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information in the following situations:
- Service Providers: With third parties who perform services on our behalf (Clerk for authentication, Stripe for payments, Resend for emails)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share information
5. Third-Party Services
We use the following third-party services:
6. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you signed in to your account
- Remember your preferences and settings
- Analyze usage patterns and improve our service
- Prevent fraud and enhance security
You can control cookies through your browser settings. Disabling cookies may limit some functionality of our service.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (HTTPS/TLS)
- Encryption of data at rest
- Regular security assessments
- Access controls and authentication
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes after account deletion.
9. Your Rights (GDPR/CCPA)
Depending on your location, you may have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request a machine-readable copy of your data
- Opt-out: Opt out of certain data processing activities
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@bubblewatch.io
10. Account Deletion
You may delete your account at any time through your account settings or by contacting us. Upon deletion:
- Your profile and preferences will be permanently deleted
- Active subscriptions will be cancelled
- We may retain anonymized usage data for analytics
- Some data may be retained as required by law
11. Children's Privacy
Our service is not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
12. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the service after changes constitutes acceptance of the updated policy.
14. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: